Terms and Conditions – Standard Trading Conditions

International vehicle shipping services Limited standard trading conditions

 The full terms & conditions are made up of the following:

  1. BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) STANDARD TRADING CONDITIONS 2021 EDITION, © BIFA 2021 –  (Terms 1 – 28)
  2. Additional Conditions in relation to vehicles, machinery and equipment (Terms 1 – 18)

 BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) STANDARD TRADING CONDITIONS

2021 EDITION, © BIFA 2021

 THE CUSTOMER’S ATTENTION IS DRAWN TO SPECIFIC CLAUSES HEREOF WHICH EXCLUDE OR LIMIT THE COMPANY’S LIABILITY AND THOSE WHICH REQUIRE THE CUSTOMER TO INDEMNIFY THE COMPANY IN CERTAIN CIRCUMSTANCES AND THOSE WHICH LIMIT TIME AND THOSE WHICH DEAL WITH CONDITIONS OF ISSUING EFFECTIVE GOODS INSURANCE BEING CLAUSES 7, 8, 10, 11(A) and 11(B) 12-14 INCLUSIVE, 18-20 INCLUSIVE, AND 24-27 INCLUSIVE. THE CUSTOMER’S ATTENTION IS ALSO DRAWN TO CLAUSE 28 WHICH PERMITS ARBITRATION IN CERTAIN CIRCUMSTANCES

All headings are indicative and do not form part of these conditions

DEFINITIONS AND APPLICATION

 In these conditions, the following words shall have the following meanings:-

“Company” the BIFA member trading under these conditions
“Consignee” the Person to whom the goods are consigned
“Customer” any Person at whose request or on whose behalf the Company undertakes any business or provides advice, information or services
“Direct Customs Agent” the Company acting in the name of and on behalf of the Customer and/or Owner with H.M. Revenue and Customs (“HMRC”) as defined by the Taxation (Cross Border Trade) Act 2018, Clause 21.1(a), or as amended
“Goods” the cargo to which any business under these conditions relates
“Person” natural person(s) or any body or bodies corporate
“LMAA” the London Maritime Arbitrators Association
“SDR” are Special Drawing Rights as defined by the International Monetary Fund
“Transport Unit” packing case, pallets, container, trailer, tanker, or any other device used whatsoever for and in connection with the carriage of Goods by land, sea or air
“Owner” the Owner of the Goods or Transport Unit and any other Person who is or may become interested in them

2(A)   Subject to sub-paragraph (B) below, all and any activities of the Company in the course of business, whether gratuitous or not, are undertaken subject to these conditions.

(B)   If any legislation, to include regulations and directives, is compulsorily applicable to any business undertaken, these conditions shall, as regards such business, be read as subject to such legislation, and nothing in these conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these conditions be repugnant to such legislation to any extent, such part shall as regards such business be overridden to that extent and no further.

3        The Customer warrants that he is either the Owner, or the authorised agent of the Owner and, also, that he is accepting these conditions not only for himself, but also as agent for and on behalf of the Owner.

THE COMPANY

4(A)   Subject to clauses 11 and 12 below, the Company shall be entitled to procure any or all of the services as an agent, or, to provide those services as a principal.

(B)   The Company reserves to itself full liberty as to the means, route and procedure to be followed in the performance of any service provided in the course of business undertaken subject to these conditions.

5        When the Company contracts as a principal for any services, it shall have full liberty to perform such services itself, or, to subcontract on any terms whatsoever, the whole or any part of such services.

6(A)   When the Company acts as an agent on behalf of the Customer, the Company shall be entitled, and the Customer hereby expressly authorises the Company, to enter into all and any contracts on behalf of the Customer as may be necessary or desirable to fulfil the Customer’s instructions, and whether such contracts are subject to the trading conditions of the parties with whom such contracts are made, or otherwise.

(B)   The Company shall, within 14 days’ notice given by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of the obligation to provide such evidence, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.

7      In all and any dealings with HMRC, for and on behalf of the UK established Customer and/or Owner, the Company is deemed to be appointed and duly empowered to act as a Direct Customs Agent only, to make Customs declarations in the name of the Customer (Principal) as their “Direct Agent”.

8(A)   Subject to sub-clause (B) below,

the Company:

(i) has a general lien on all Goods and documents relating to Goods in its possession, custody or control for all sums due at any time to the Company from the Customer and/or Owner on any account whatsoever, whether relating to Goods belonging to, or services provided by or on behalf of the Company to the Customer or Owner. Storage charges shall continue to accrue on any Goods detained under lien;

(ii) shall be entitled, on at least 21 days’ notice in writing to the Customer, to sell or dispose of or deal with such Goods or documents as agent for, and at the expense of, the Customer and apply the proceeds in or towards the payment of such sums;

(iii) shall, upon accounting to the Customer for any balance remaining after payment of any sum due to the Company, and for the cost of sale and/or disposal and/or dealing, be discharged of any liability whatsoever in respect of the Goods or documents.

(B)   When the Goods are liable to perish or deteriorate, the Company’s right to sell or dispose of or deal with the Goods shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer’s attention its intention to sell or dispose of the Goods before doing so.

9        The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by, or paid to, freight forwarders.

10(A) Should the Customer, Consignee or Owner of the Goods fail to take delivery at the appointed time and place when and where the company is entitled to deliver, the Company shall be entitled to store the Goods, or any part thereof, at the sole risk of the Customer or Consignee or Owner, whereupon the Company’s liability in respect of the Goods, or that part thereof, stored as aforesaid, shall wholly cease. The Company’s liability, if any, in relation to such storage, shall be governed by these conditions. All costs incurred by the Company as a result of the failure to take delivery shall be deemed as freight earned, and such costs shall, upon demand, be paid by the Customer.

(B) The Company shall be entitled at the expense of the Customer to dispose of or deal with (by sale or otherwise as may be reasonable in all the circumstances):-

(i) after at least 21 days’ notice in writing to the Customer, or (where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Goods) without notice, any Goods which have been held by the Company for 60 days and which cannot be delivered as instructed; and

(ii) without prior notice, any Goods which have perished, deteriorated, or altered, or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to the Company, or third parties, or to contravene any applicable laws or regulations.

11(A) No insurance will be effected except pursuant to and in accordance with clearly stated instructions given in writing by the Customer and accepted in writing by the Company, and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurers or underwriters taking the risk.  Unless otherwise agreed in writing, the Company shall not be under any obligation to effect a separate insurance on the Goods, but may declare it on any open or general policy held by the Company.

(B) Insofar as the Company agrees to effect insurance, the Company acts solely as agent for the Customer, and the limits of liability under clause 26(A) of these conditions shall not apply to the    Company’s obligations under clause 11.

12(A) Except under special arrangements previously made in writing by an officer of the Company so authorised, or made pursuant to or under the terms of a printed document signed by the Company, any instructions relating to the delivery or release of the Goods in specified circumstances (such as, but not limited to, against payment or against surrender of a particular document) are accepted by the Company, where the Company has to engage third parties to effect compliance with the instructions, only as agents for the Customer.

(B) Despite the acceptance by the Company of instructions from the Customer to collect freight, duties, charges, dues, or other expenses from the Consignee, or any other Person, on receipt of evidence of proper demand by the Company, and, in the absence of evidence of payment (for whatever reason) by such Consignee, or other Person, the Customer shall remain responsible for such freight, duties, charges, dues, or other expenses.

(C)    The Company shall not be under any liability in respect of such arrangements as are referred to under sub-clause (A) and (B) hereof save where such arrangements are made in writing, and in any event, the Company’s liability in respect of the performance of, or arranging the performance of, such instructions shall not exceed the limits set out in clause 26(A) (ii) of these conditions.

13    Advice and information, in whatever form it may be given, is provided by the Company for the Customer only. The Customer shall indemnify the Company against all loss and damage suffered as a consequence of passing such advice or information on to any third party.

14    Without prior agreement in writing by an officer of the Company so authorised, the Company will not accept or deal with Goods that require special handling regarding carriage, handling, or security whether owing to their thief attractive nature or otherwise including, but not limited to bullion, currency, securities, precious stones, jewellery, valuables, antiques, pictures, human remains, living creatures, plants. Should any Customer nevertheless deliver any such goods to the Company, or cause the Company to handle or deal with any such goods, otherwise than under such prior agreement, the Company shall have no liability whatsoever for or in connection with the goods, howsoever arising.

15    Except pursuant to instructions previously received in writing and accepted in writing by the Company, the Company will not accept or deal with Goods of a dangerous or damaging nature, nor with Goods likely to harbour or encourage vermin or other pests, nor with Goods liable to taint or affect other Goods. If such Goods are accepted pursuant to a special arrangement, but, thereafter, and in the opinion of the Company, constitute a risk to other goods, property, life or health, the Company shall, where reasonably practicable, contact the Customer in order to require him to remove or otherwise deal with the goods, but reserves the right, in any event, to do so at the expense of the Customer.

16    Where there is a choice of rates according to the extent or degree of the liability assumed by the Company and/or third parties, no declaration of value will be made and/or treated as having been made except under special arrangements previously made in writing by an officer of the Company so authorised as referred to in clause 26(D).

THE CUSTOMER

17    The Customer warrants:

(A)    (i) that the following (furnished by on or behalf of the Customer) are full and accurate: the description and particulars of any Goods; any information furnished (including but not limited to, the nature, gross weight, gross mass (including the verified actual gross mass of any container packed with packages and cargo items), and measurements of any Goods); and the description and particulars of any services required by or on behalf of the Customer are full and accurate, and

(ii) that any Transport Unit and/or equipment supplied by the Customer in relation to the performance of any requested service is fit for purpose;

(B)    that all Goods have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Goods and the characteristics of the Goods.

(C)    that where the Company receives the Goods from the Customer already stowed in or on a Transport Unit, the Transport Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon;

(D)     that where the Company provides the Transport Unit, on loading by the Customer, the Transport Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon.

18      Without prejudice to any rights under clause 15, where the Customer delivers to the Company, or causes the Company to deal with or handle Goods of a dangerous or damaging nature, or Goods likely to harbour or encourage vermin or other pests, or Goods liable to taint or affect other goods, whether declared to the Company or not, he shall be liable for all loss or damage arising in connection with such Goods, and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Goods may be dealt with in such manner as the Company, or any other person in whose custody they may be at any relevant time, shall think fit.

19      The Customer undertakes that no claim shall be made against any director, servant, or employee of the Company which imposes, or attempts to impose, upon them any liability in connection with any services which are the subject of these conditions, and, if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.

20      The Customer shall save harmless and keep the Company indemnified from and against

(A)    all liability, loss, damage, costs and expenses whatsoever (including, without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Goods) arising out of the Company acting in accordance with the Customer’s instructions, or arising from any breach by the Customer of any warranty contained in these conditions, or from the negligence of the Customer;

(B)    without derogation from sub-clause (A) above, any liability assumed, or incurred by the Company when, by reason of carrying out the Customer’s instructions, the Company has become liable to any other party;

(C)    all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the liability of the Company under the terms of these conditions, regardless of whether such claims, costs, and/or demands arise from, or in connection with, the breach of contract, negligence or breach of duty of the Company, its servants, sub-contractors or agents;

(D)    any claims of a general average nature which may be made on the Company.

21(A) The punctual receipt in full of sums falling due from the Customer to the Company is critical to the operation of the Company’s business and its performance of its obligations to the Customer. Accordingly the Customer shall pay to the Company in cash, or as otherwise agreed, all sums when due, immediately and without reduction or deferment on account of any claim, counterclaim or set-off. Time is of the essence of payment of all and any sums payable by the Customer to the Company.

(B)  In the event of any failure by the Customer to make full and punctual payment of any sum payable to the Company (in accordance with clause 21(A) above):

(i) Any and all other sums properly earned by and/or otherwise due to the Company (but which, but for this clause 21(B), would otherwise not yet be payable by the Customer, whether by virtue of an agreed credit period or otherwise) shall become immediately payable in full; and

(ii) Any sum thereby becoming immediately payable shall be paid to the Company in cash, or as otherwise agreed, and without reduction or deferment on account of any claim, counterclaim or set-off.

(C) No omission to seek compensation for breach of 21(A) and (B) above by the Company shall constitute a waiver or release to the Customer from any liability under 21(A) and (B) above during the application of these terms unless agreed in writing by authorised officers of the Company and Customer.

(D) The Late Payment of Commercial Debts (Interest) Act 1998, as amended, shall apply to all sums due from the Customer.

22     Where liability arises in respect of claims of a general average nature in connection with the Goods, the Customer shall promptly provide security to the Company, or to any other party designated by the Company, in a form acceptable to the Company.

 

LIABILITY AND LIMITATION

 23      The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgment.

24      The Company shall be relieved of liability for any loss or

if, and to the extent that, such loss or damage is caused by:-

(A)    strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence; or

(B)    any cause or event which the Company is unable to avoid, and the consequences of which the company is unable to prevent by the exercise of reasonable diligence.

25      Except under special arrangements previously made in writing by an officer of the Company so authorised, the Company accepts no responsibility with regard to any failure to adhere to agreed departure or arrival dates of Goods.

26(A) Subject to clause 2(B) and 11(B) above and sub-clause (D) below, the Company’s liability howsoever arising and, notwithstanding that the cause of loss or damage be unexplained, shall not exceed:

(i) in the case of claims for loss or damage to Goods:

(a) the value of any loss or damage; or

(b) a sum at the rate of 2 SDR per kilo of the gross weight of any Goods lost or damaged

whichever shall be the lesser.

(ii) subject to (iii) below, in the case of all other claims:

(a) the value of the subject Goods of the relevant transaction between the Company and its Customer; or

(b) where the weight can be defined, a sum calculated at the rate of 2 SDR per kilo of the gross weight of the subject Goods of the said transaction; or

(c) 75,000 SDR in respect of any one transaction,

whichever shall be the lesser.

(iii) in the case of an error and/or omission, or a series of errors and/or omissions which are repetitions of or represent the continuation of an original error and/or omission:

(a) the loss incurred; or

(b) 75,000 SDR in the aggregate of any one trading year commencing from the time of the making of  the original error and/or omission,  whichever shall be the lesser.

For the purposes of clause 26(A), the value of the Goods shall be their value when they were, or should have been, shipped. The value of SDR shall be calculated as at the date when the claim is received by the Company in writing.

(B)    Subject to clause 2(B) above and sub-clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver, or arrange delivery of goods, in a reasonable time, or (where there is a special arrangement under Clause 25) to adhere to agreed departure or arrival dates, shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant contract.

(C)    Save in respect of such loss or damage as is referred to at sub-clause (B), and subject to clause 2(B) above and sub-clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profit, loss of market, or the consequences of delay or deviation, however caused.

(D)    On clearly stated instructions in writing declaring the commodity and its value, received from the Customer and accepted by the Company, the Company may accept liability in excess of the limits set out in sub-clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability.  Details of the Company’s additional charges will be provided upon request.

27(A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer, or which the Company has undertaken to provide, shall be made in writing and notified to the Company within 14 days of the date upon which the Customer became, or ought reasonably to have become, aware of any event or occurrence alleged to give rise to such claim, and any claim not made and notified as aforesaid shall be deemed to be waived and absolutely barred, except where the Customer can show that it was impossible for him to comply with this time limit and that he has made the claim as soon as it was reasonably possible for him to do so.

(B)  Notwithstanding the provisions of sub-paragraph (A) above, the Company shall, in any event, be discharged of all liability whatsoever and howsoever arising in respect of any service provided for the Customer, or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months from the date of the event or occurrence alleged to give rise to a cause of action against the Company.

JURISDICTION AND LAW

28 (A) These conditions and any act or contract to which they apply shall be governed by English law.

(B) Any dispute arising out of any act or contract to which these Conditions apply shall, save as provided in (C) below, be subject to the exclusive jurisdiction of the English courts.

(C) Notwithstanding (B) above, the Company is entitled to require any dispute to be determined by arbitration.

(D) The Company may exercise its rights under (C) above either by itself commencing arbitration in respect of a dispute or by giving written notice to the Customer requiring a dispute to be determined by arbitration.

(E) In the event that the Company exercises its rights under (C) above, the corresponding arbitration shall be conducted as follows:

(i) Where the amount claimed by the claimant is less than £400,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a tribunal of three arbitrators and the arbitration shall be conducted in accordance with the LMAA Intermediate Claims Procedure applicable at the date of the commencement of the arbitration proceedings;

(ii) Where the amount claimed by the claimant is less than £100,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a sole arbitrator and the arbitration shall be conducted in accordance with the LMAA Small Claims Procedure applicable at the date of the commencement of the arbitration proceedings;

(iii) In any case where neither of the LMAA Procedures referred to in (i) and/or (ii) above applies, the reference shall be to three arbitrators in accordance with the LMAA Terms applicable at the date of the commencement of the arbitration proceedings.

 

*Additional terms to the BIFA terms, the combination of the terms below and the BIFA terms, form the complete terms of International Vehicle Shipping Services Limited

Additional Terms & Conditions for motor vehicles machinery and equipment,  including motorhomes and expedition Trucks

1. All prices are subject to change, and exchange rate fluctuations. Any quotation is calculated as per the dimensions declared to us, cargo may be measured at the port and the measured dimensions payable, penalty fees may apply. Where the variance is more than 10% we charge an admin fee of $200 . Local costs, third party agents fees and port fees are provided as estimates, subject to change and are not contractual. Cargo is subject to the shipping lines acceptance and terms. Sailing times, arrival and departure dates may change or be cancelled without notice or any liability whatsoever.

2. Roll on Roll of bookings may be:

a)  Changed or amended by the customer once without incurring a change fee from the company, the carrier or local agent may still impose change or cancellation fees which are payable, (unless otherwise stated) at any time prior to the earlier of a) 14 days prior to the sailing date (earlier of originally booked or current sailing date) b) documentation being worked on, issued or completed c) costs being incurred. If the documentation has been worked on, completed or issued, then a minimum $100/€100/£125 change fee will apply plus any incurred costs (customs clearance, insurance or any other costs incurred, or change fees from the carrier,  All bookings are also subject to the carrier’s terms which may include additional cancellation charges, dead freight charges or other fees. For the avoidance of doubt, any charges incurred in relation to changes and cancellations from the carrier, local agents or any other parties will be charged to the shipper.

B) cancelled, by the customer without incurring a change or cancellation fee from the company, any time prior to the earlier of:

a) 14 days prior to the sailing date (earlier of originally booked or current sailing date)
b) Documentation being worked on, issued or completed
c) Costs being incurred
d) The vehicle is delivered to the port or warehouse

The carrier or local agent may still impose change, cancellation or dead freight fees which are payable, (unless otherwise stated). If the documentation has been worked on, completed or issued, then a minimum $250/€250/£225 cancellation fee will apply plus any incurred costs (customs clearance, insurances or any other costs incurred, cancellation or change fees from the carrier),  All bookings are also subject to the carrier’s terms which may include additional cancellation charges, dead freight charges or other fees. For the avoidance of doubt, any charges incurred in relation to changes and cancellations from the carrier, local agents or any other parties will be charged to the shipper.

3. Containers bookings are subject to a minimum carrier cancellation or change fee of $280 USD plus an admin charge $200/€200/£175, for any changes or cancellations once the booking has been confirmed, plus any incurred costs (customs clearance, insurances, port storage, warehouse charges, or any other costs incurred.  All bookings are also subject to the carrier’s terms which may include additional cancellation charges, dead freight charges or other fees. For the avoidance of doubt, any charges incurred in relation to changes and cancellations from the carrier, local agents or any other parties will be charged to the shipper.

4. Unless otherwise stated and agreed in writing by the company and the carrier, personal effects are not to be loaded in vehicles being shipped by Roll on Roll Off and are subject to the terms and conditions of the carrier. Whether agreed or not any items left in vehicles are entirely at your own risk, under the liability of the customer, we will not take any responsibility or liability in relation to those items.

5. The customer agrees that they will not leave any valuable items for example (money, credit cards, jewellery) or electronics (laptops, computers, tablets, GPS / navigation devices, cameras, drones, mobile phones) or similar items in vehicles.

6. The customer is responsible in ensuring that they comply with any Customs regulations or rules of the country and/or port of departure and arrival.

7. The customer acknowledges and understands that there is a significant risk of theft to items left in vehicles during Roll on Roll Off shipments and that neither the company, any subcontractor, agent or carrier will accept responsibility whatsoever for any items left in the vehicle.

8. Under no circumstances will the company be liable for chips dents marring or scratching to vehicles. The customer agrees to indemnify the company, its subcontractors, and the carrier in relation to any claims.

9. Sailing times, schedules, and port calls are subject to change without notice and are not guaranteed. Transhipment may take to place at the carrier’s discretion. Departure and arrival dates cannot be guaranteed and you should not place reliance upon these dates for any reason.

10. Without prior agreement in writing by an officer of the Company so authorised, the Company will not accept any documentation being left inside this shipments, this includes Vehicle registrations, Titles, CPD Carnets, ATA Carnets, Passports or any other documents.  Should any Customer nevertheless deliver any such documentation all goods to the Company, or cause the Company to handle or deal with any such goods or documentation, otherwise than under such prior agreement, the Company shall have no liability whatsoever for or in connection with the goods, howsoever arising. It’s important to note that, documentation is routinely required for clearance of the cargo, therefore if you documentation is the container, goods or vehicle, it is likely that no party will be of to access the documentation will be of to proceed with customs clearance.

11. It is the customer’s responsibility, and the customer agrees to document or record the condition of the cargo on delivery to the port warehouse or otherwise. The customer agrees to take photos and record the condition of the vehicle upon delivery to the port, warehouse, or local agent.

12. Insurance – it is important and recommended that you take out insurance to cover to cover your goods, please understand that without insurance your goods may not be covered for loss or damage, and/or any general average claims . The company, subcontractors and the carrier’s liability may be significantly limited.

13. Loss or damage reporting – the customer must report any loss or damage immediately:
1. To the port or warehouse, they must not leave the port or warehouse without a) reporting the loss or damage b) receiving a copy of any damage or loss report filled.
2. To the company – the customer must report any loss or damage in writing to the company as soon as they reasonably can together with a copy of the report/documentation in 11.1 and photographic evidence of the loss or damage taken prior to the goods leaving the port or warehouse, but no later than 48 hours after retrieving the vehicle from the port or warehouse or being aware of the damage or loss (whichever is earlier).
3. Where damage or loss has not been reported as above any claim shall be deemed to be waived and absolutely barred.

14. Except pursuant to previously received and mutually agreed-upon written instructions, as acknowledged by the Company prior to booking, and upon the payment of applicable additional fees, the Company will not accept or deal with goods deemed hazardous, flammable, or dangerous, including but not limited to Lithium batteries. If, under special arrangements, such goods are initially accepted but subsequently pose a perceived risk to other goods, property, life, or health, the Company shall make reasonable efforts to contact the Customer to request the removal or appropriate handling of said goods. However, the Company retains the unconditional right to undertake such actions at the Customer’s expense, irrespective of any prior communication.

Without prejudice to any rights specified in clauses 15 and 18 of this agreement, in the event the Customer delivers to the Company or engages the Company in the handling or management of goods of a perilous, dangerous, Hazardous, or destructive nature, whether declared to the Company or not, the Customer shall bear full liability for any losses or damages incurred in connection with such goods. Furthermore, the Customer shall indemnify the Company against all penalties, claims, damages, costs, and expenses arising from this association. The handling of such goods may occur as deemed suitable by the Company or any other entity in custody of said goods at any relevant moment.

It is the sole responsibility of the Client to explicitly declare in writing the presence of any hazardous or dangerous cargo, provide all requisite documentation and descriptions, check and verify any specific requirements under imo code or any other rules or regulation and secure explicit written approval from the Company for the shipment of said cargo. In the absence of written confirmation, the goods must not be shipped. It is important to note that providing a packing list does not constitute a written declaration, and the acceptance of a packing list does not imply approval of the goods’ details, any items or any hazardous nature thereof.

15. The customer acknowledges and agrees that if customs, the carrier, the port or any other party wish to verify, inspect or query the cargo there could be additional charges as a result, this includes and is not limited to fines, inspection fees, scan fees, movement, detention, demurrage, cleaning, storage, cost of delay etc, and any costs or charges incurred, these costs would be wholly for the customers account.

16. The customer agrees that any cargo presented for shipping must be clean and in a condition free of any dirt, oil, soil, seeds, dust, grease or other contamination or organic matter. The customer acknowledges many countries apply strict quarantine rules, non-compliance can lead to additional fees, or non-acceptance of the cargo, additional cleaning,  fumigation or other requirements. he shall be liable for all costs, loss or damage arising in connection with such Goods, and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Goods may be dealt with in such manner as the Company, or any other person in whose custody they may be at any relevant time, shall think fit.

17. The customer acknowledges and agrees they are responsible for ensuring that they comply with all Customs regulations and rules of the country and/or port of departure and arrival. It is important to research and understand all applicable regulations and rules to ensure that your shipment is in compliance with all requirements. Failure to comply with Customs regulations or rules may result in delays, fines, costs or other penalties. Therefore, it is crucial to carefully adhere to all requirements to avoid any potential issues with your shipment. The customer acknowledges that customs may independently determine whether their cargo is accepted for import or export, together with any applicable rates of duty or taxes.

18. Shipments are subject to Additional Service charges (Not exhaustive)

  • Express release USD $100 + incurred costs
  • Late Payment release fee USD $100 + incurred costs
  • Release or Delivery order Amendment fee USD $50
  • Bill of lading Amendment USD $100 + incurred costs per change
  • Delivery Documents / Dock Receipt / SN  reissue / Amendment fee £€$50
  • Split B/L Fee $100 + incurred
  • Storage Admin fee £€$25 + storage charges
  • Insurance change or cancellation Fee £€$50
  • Split billing USD $30 per invoice
  • Hourly charge USD $100 (min Fee $100)
  • Late/Missing Doc Administration Fee $100
  • Late Gate in USD$100 + Incurred costs
  • Late insurance request Admin fee USD $30
  • POA, Lien or Title Validation Fee USD $100
  • Any other fees or charges incurred